Privacy Policy

    Last Updated: August 19, 2026

    Smithco Management ("Smithco Management," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

    This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit smithcomgm.net, use our services, communicate with us, or access services and software provided through your Smithco Management account.

    By using our website or services, you acknowledge the practices described in this Privacy Policy.

    1. Information We Collect

    Depending on how you interact with us, we may collect the following categories of information:

    Information You Provide Directly

    This may include:

  1. First and last name
  2. Business name
  3. Email address
  4. Telephone or mobile phone number
  5. Mailing or business address
  6. Login credentials and account information
  7. Information submitted through contact forms, surveys, calendars, chat, or other forms
  8. Information you provide when requesting information or purchasing our services
  9. Communications between you and Smithco Management
  10. Information necessary to provide and manage your account
  11. Preferences relating to communications and marketing

    12. Payment Information

    When you purchase our services, payments may be processed through third-party payment processors, including Stripe.

    We generally do not directly store complete credit-card numbers or other full payment credentials on our own systems. Payment information may be collected and processed by the applicable payment processor in accordance with its own privacy policy and security practices.

    Stripe maintains its own privacy documentation describing how it processes personal information.

    Information Collected Automatically

    When you visit our website or use our services, certain information may be collected automatically, including:

  12. IP address
  13. Browser type
  14. Device type
  15. Operating system
  16. Approximate location derived from IP address
  17. Pages visited
  18. Referring website
  19. Date and time of visits
  20. Website interactions
  21. Cookies and similar technologies
  22. Diagnostic and usage information

    23. 2. Information Submitted Through Client Accounts

    Smithco Management provides clients with access to software and services that may allow clients to collect, store, manage, communicate with, and otherwise process information belonging to their own customers, leads, employees, or other contacts.

    This information may include names, telephone numbers, email addresses, appointment information, communications, customer records, and other information entered or uploaded by the client.

    When Smithco Management processes this information solely on behalf of a client, the client generally determines why and how that information is collected and used. Smithco Management may act as a service provider or data processor on behalf of that client.

    Our technology providers may process this information as subprocessors in accordance with applicable agreements and data-processing requirements.

    If you are a customer or contact of one of our clients and your information was collected by that client, you should generally direct privacy requests concerning that information to the applicable Smithco Management client.

    3. How We Use Personal Information

    We may use personal information to:

  23. Provide, operate, and maintain our services
  24. Create and administer customer accounts
  25. Provide clients with access to their account and software
  26. Process payments and subscriptions
  27. Communicate with customers and prospective customers
  28. Respond to questions, requests, and support inquiries
  29. Schedule appointments
  30. Send transactional communications
  31. Send marketing communications where permitted by law
  32. Send SMS/text messages where appropriate consent has been obtained
  33. Send email marketing communications
  34. Provide review-management and reputation-management services
  35. Improve our website, products, and services
  36. Monitor and analyze website and service usage
  37. Detect, prevent, and address fraud, abuse, security incidents, and technical problems
  38. Comply with legal obligations
  39. Enforce our agreements and protect our legal rights
  40. Perform other purposes disclosed at the time information is collected

    41. 4. Marketing Communications

    If you provide your contact information and consent where required, Smithco Management may send you promotional communications by email, SMS/text message, telephone, or other electronic means.

    You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

    For SMS messages, you may generally opt out by replying STOP to the applicable message. You may also contact us directly using the contact information below.

    Message and data rates may apply to SMS messages depending on your mobile carrier and plan.

    Consent to receive marketing communications is not a condition of purchasing our services.

    We will honor applicable legal requirements concerning consent, opt-out requests, and marketing communications.

    5. Cookies and Tracking Technologies

    We may use cookies, pixels, web beacons, local storage, analytics tools, and similar technologies to operate our website and understand how visitors interact with it.

    These technologies may be used to:

  41. Remember preferences
  42. Maintain sessions
  43. Understand website traffic
  44. Measure advertising performance
  45. Improve website functionality
  46. Analyze user behavior
  47. Detect security issues
  48. Provide or measure marketing communications

    49. Depending on your jurisdiction, you may have rights concerning certain cookies or tracking technologies.

    You may also be able to control cookies through your browser settings.

    6. Third-Party Service Providers

    We use third-party service providers to operate and provide our services.

    These providers may process personal information on our behalf and may include providers for:

  49. Customer relationship management
  50. Marketing automation
  51. Website hosting
  52. Cloud storage
  53. Email delivery
  54. SMS and telephone communications
  55. Payment processing
  56. Analytics
  57. Security
  58. Customer support
  59. Workflow automation
  60. Software infrastructure

    61. Our primary technology platform includes HighLevel, and payment processing may be provided by Stripe.

    Third-party providers may have their own privacy policies and terms governing their processing of information.

    7. Sharing Personal Information

    We may disclose personal information to:

  61. Service providers and contractors that help us operate our business
  62. Payment processors
  63. Technology and software providers
  64. Communication providers
  65. Hosting and infrastructure providers
  66. Analytics providers
  67. Professional advisors such as attorneys, accountants, and insurers
  68. Government authorities where legally required
  69. Parties involved in a merger, acquisition, financing, sale, or other business transaction
  70. Other parties when you direct us to share information or provide consent

    71. We do not sell personal information in exchange for money.

    However, certain privacy laws define terms such as "sale" or "sharing" more broadly than ordinary usage. Where applicable law gives you the right to opt out of certain disclosures or targeted advertising activities, we will provide the applicable mechanisms required by law.

    8. Data Security

    We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

    These safeguards may include access controls, authentication procedures, encryption, security monitoring, and other appropriate measures.

    No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    9. Data Retention

    We retain personal information for as long as reasonably necessary to:

  71. Provide our services
  72. Maintain customer accounts
  73. Complete transactions
  74. Satisfy contractual obligations
  75. Comply with legal, tax, accounting, and regulatory requirements
  76. Resolve disputes
  77. Enforce agreements
  78. Prevent fraud and abuse
  79. Maintain legitimate business records

    80. When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements and legitimate business needs.

    10. Your Privacy Rights

    Depending on where you live, you may have rights concerning your personal information.

    These may include the right to:

  80. Know what personal information we collect
  81. Request access to personal information
  82. Request correction of inaccurate information
  83. Request deletion of personal information
  84. Request a copy of personal information
  85. Object to or restrict certain processing
  86. Withdraw consent where processing is based on consent
  87. Opt out of certain marketing communications
  88. Opt out of certain targeted advertising, sale, or sharing activities where applicable
  89. Request information about categories of third parties receiving personal information
  90. Appeal a decision regarding a privacy request where required by law
  91. Exercise privacy rights without unlawful discrimination

    92. Not every right applies in every jurisdiction, and certain exceptions may apply.

    California Residents

    If you are a California resident, California law may provide additional rights concerning your personal information.

    Depending on applicable law, these rights may include rights to know, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment for exercising privacy rights.

    Texas Residents

    Texas residents may have privacy rights under the Texas Data Privacy and Security Act, subject to the law's applicability and exemptions.

    European Economic Area, United Kingdom, and Other Jurisdictions

    If you are located in the European Economic Area, United Kingdom, or another jurisdiction with comprehensive data-protection laws, you may have additional rights under applicable law, including rights concerning access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

    Where applicable, we will process personal information using a lawful basis recognized by the applicable privacy law.

    11. How to Exercise Your Privacy Rights

    To submit a privacy request, contact us using the information below.

    Email: tyler@smithcomgmt.net

    Business: Smithco Management

    Website: smithcomgm.net

    We may need to verify your identity before completing certain requests.

    We will respond to valid privacy requests within the time required by applicable law.

    If you disagree with our response, you may have the right to appeal our decision or submit a complaint to the applicable data-protection or regulatory authority.

    12. Children's Privacy

    Our website and services are not directed toward children under the age of 13.

    We do not knowingly collect personal information from children under 13 without legally required parental consent.

    If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

    13. International Data Transfers

    Our service providers may process personal information in the United States and other countries.

    Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

    14. Third-Party Websites

    Our website or services may contain links to websites, applications, or services operated by third parties.

    We are not responsible for the privacy practices of third-party websites or services.

    We encourage you to review the privacy policies of any third-party service before providing personal information.

    15. Do Not Track

    Some web browsers offer a "Do Not Track" setting.

    Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

    Where applicable law requires recognition of recognized universal opt-out mechanisms or signals, we will comply with those requirements.

    16. Business Transactions

    If Smithco Management is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

    17. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    When we make changes, we will update the "Last Updated" date at the top of this policy.

    If we make material changes, we may provide additional notice where required by applicable law.

    18. Contact Us

    If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

    Smithco Management

    Website: smithcomgm.net

    Email: tyler@smithcomgmt.net

    Business Location: Texas, United States

    Important: This Privacy Policy is provided for informational purposes and is not legal advice. Privacy, consumer-protection, communications, and data-security requirements vary depending on your business activities, customers, locations, and technology. You should have the final policy reviewed by a qualified attorney before relying on it as your legal compliance document.